As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety, belonging and mattering. Without these three essential keys a person cannot get in their Smart State—they cannot perform, innovate, feel emotionally engaged, agree, move forward.
From the author, Christine Comaford:
"Safety + belonging + mattering = TRUST.
This means leaders must behave in ways that make employees feel that they are safe, that they belong, and that they matter."
See on www.forbes.com